24/7 AI RECEPTIONIST
Turn More Enquiries Into Sales, 24/7
Alfred responds instantly, qualifies prospects, manages bookings and hands sales-ready conversations to your team.
Customer assistance, around the clock
24/7
Customer assistance
~3 hours
Support time freed daily
15–20
Unique customers handled daily
200+
Testing scenarios before launch
Customer implementation results. Individual results may vary.
ALFRED IN ACTION
Built for the way service teams work
Alfred connects website and WhatsApp enquiries with qualification, booking and follow-up workflows in one consistent customer experience.
See Alfred at Work
From the first enquiry to booking, escalation and follow-up, Alfred keeps customer conversations moving while your team stays in control.
How Alfred works
Meet Alfred
Alfred in the real world
Slow replies turn interested customers into missed opportunities
Traditional Customer Service
Customers wait for replies. Teams repeat the same answers. Enquiries arrive after working hours. Follow-ups and bookings get missed.
With Alfred
Instant answers from approved business knowledge. Enquiries qualified automatically. Bookings and reminders managed 24/7. Complex conversations handed to employees with context.
Approved business knowledge
Services and prices
Opening hours and policies
FAQs and response boundaries
Helpful answers that sound like your business
Alfred uses approved services, prices, opening hours, policies and FAQs while following your preferred tone and response boundaries.
Turn enquiries into the next step
Alfred answers questions, clarifies customer needs, completes supported actions and escalates when human attention is required.
Enquiry journey
Question answered
Customer needs clarified
Next action or employee handover
Google Calendar booking
Availability checked
Appointment confirmed
Reminder scheduled
Bookings that stay on track
Alfred checks Google Calendar availability, prevents clashes, confirms appointments, sends reminders and supports rescheduling.
Your team steps in with full context
Employees receive the reason for escalation and a concise conversation summary. They can return the conversation to Alfred after resolving the issue.
Employee handover
Reason: customer needs human assistance
Summary: enquiry and booking details
Return conversation to Alfred
Conversation insights
Conversation activity
Booking performance
Busy periods
Understand customer demand
Review conversation activity, booking performance and busy periods. Supported plans can include customer history, preferences and follow-up scheduling.
CASE STUDY · DENTAL · SINGAPORE
Shuang Dentistry
Alfred helps the dental team respond to routine customer enquiries quickly while giving staff more time to focus on the patients in front of them.
~3 hours
of support time freed each day
15–20
unique customers handled daily
“Customers get responses almost immediately.”
Dr James Yap, Managing Director & Head Dentist
Customer implementation results. Individual results may vary.
Alfred configured around your business
Typical onboarding
2–3 weeks
Testing
More than 200 scenarios
Post-launch support
Two weeks of complimentary fixes
Responsible implementation
PDPA-aligned data handling. Cyber Essentials certified.
See What Alfred Could Handle for Your Team
Show us how your business manages enquiries and bookings. We will demonstrate how Alfred could support the process.